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Accessibility Policy

Re:Invent Health NYC is committed to ensuring digital and physical accessibility for all individuals, including people with disabilities. We strive to provide an inclusive experience that allows every patient and visitor to access our services, facilities, and information with dignity and ease.

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Commitment to Accessibility

Re:Invent Health NYC is actively working to improve accessibility in accordance with applicable federal and New York State laws, including the Americans with Disabilities Act (ADA), the New York State Human Rights Law, and recognized accessibility standards.

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Digital Accessibility

We are committed to making our website accessible and user-friendly for everyone. Our ongoing efforts aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the extent practicable.

Accessibility features may include: • Clear navigation and readable text • Compatibility with screen readers and assistive technologies • Keyboard navigability • Alternative text for images where appropriate

We continue to review and enhance our digital content to improve accessibility.

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Physical Accessibility

Our facilities are designed to accommodate patients with disabilities in compliance with ADA requirements. Accessible features may include: • Step-free entry where available • Accessible restrooms • Accommodations for mobility devices If you require specific accommodations during your visit, we encourage you to contact us in advance so we may assist you.

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Third-Party Content

While we strive to ensure accessibility across our digital platforms, some third-party content or tools (such as embedded maps, scheduling software, or analytics services) may not be fully accessible. We do not control these third-party platforms but will make reasonable efforts to provide accessible alternatives upon request.

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Requests for Assistance

If you experience difficulty accessing any part of our website, services, or facilities, or if you need assistance or accommodations, please contact us. We welcome feedback and are committed to addressing accessibility concerns promptly.

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Contact Information

New York Location
37 Union Square West, 2nd Floor
New York, NY 10003

New Jersey Location
1100 Globe Avenue
Mountainside, NJ 07092

Telephone
1-929-585-0016

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Policy Updates

This Accessibility Policy may be updated from time to time as accessibility standards, laws, and our practices evolve. Updates will be posted on our website and will take effect immediately upon posting.

Re:Invent Health NYC is committed to continuous improvement and ensuring equal access to care and information for all.

Your Accessibility Policy is now complete and aligned with:

  • ADA requirements

  • New York State Human Rights Law

  • WCAG 2.1 Level AA best practices

  • Healthcare + luxury brand expectations​

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Recommended UX / Compliance Placement

  • Dedicated page: /accessibility

  • Footer links should now include:

    • Terms of Service

    • Privacy Policy

    • Cookie Policy

    • Cancellation Policy

    • Accessibility Policy​

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Optional smart upgrades

If you want to go further (especially for risk mitigation):

  • Add an Accessibility Statement badge in the footer

  • Create a short Accessibility Feedback Form

  • Add a WCAG compliance disclosure for legal defensibility

  • Include accessibility language in your online booking flow

You’re now very well covered from a legal, UX, and brand-trust standpoint.
 

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